Stander Return Policy
Purchases from stander.com are eligible for return within 30 days of delivery (excluding clearance items). Upon arrival, returned items will be inspected to ensure all original parts and/or pieces are included in the return. Once the item has been inspected, the customer will receive a full refund for the purchase amount.
Stander will pay return shipping in cases of defective product and/or mis-shipment. In all other cases, the customer is responsible for return shipping.
100% Lifetime Satisfaction Guarantee
Stander products can be registered for a 100% Lifetime Satisfaction Guarantee. To register your product for this guarantee, visit stander.com/product-registration.
How to Initiate a Return
To initiate a return within 30 days of delivery, please contact our customer service team at 1-800-506-9901 or by email at [email protected]