Product Support

Let's Shop Rollator Support

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Assembly & Support Videos

FREQUENTLY ASKED QUESTIONS

Is assembly required?
The Let’s Shop Rollator comes ready to use right out of the box. Remove the rollator from the packaging, unfold, and adjust the handle height.
Are the brakes adjustable?
Yes, the brakes of the Let’s Shop Rollator are easily adjustable. Brakes are calibrated during the manufacturing process, but we recommend performing a routine check upon arrival and before first use. Over time, the brakes may loosen and need to be tightened. To adjust the brakes on your rollator, visit the product’s support page and watch the tutorial video.
Does the Let’s Shop Rollator have a seat?
Yes, the lid of the large storage bag has been reinforced to double as a seat with a weight capacity of 300 pounds. The Let’s Shop Rollator also comes with a back strap that is 3″ wide to provide extra support while sitting.
Is the bag really water resistant?
Not only is the Let’s Shop bag insulated to keep things cool, but it is also water resistant. All seams on the bag have been heat-pressed, which seals the bag and does not allow water to penetrate the seams.
How much can the carrying bag hold?
The main compartment has a storage capacity of 6.5 gallons or 26.5 pounds. It can be removed by undoing the velcro straps around the rollator frame. Outer storage is available from the two mesh pouches on the sides and a front zip pocket. It also comes with a re-usable grocery bag that can be attached to the inside of the main compartment to keep it upright or removed and carried with the shoulder strap.

Product Specifications

Specification Value
Height 30-37.5 in.
Width 25 in.
Depth 25 in.
Weight 17.8 lbs
Weight Capacity 300 lbs
Colors Black, Gray

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